We contacted Bob to rent his timeshare from him. He got back to us quickly with a great price. Bob's customer service is top notch. He was awesome to deal with and we would love to rent from him again. Bob sends you everything you need for your trip in an extremely timely manner. He is very organized and will make sure you have a great trip. The resort itself is beautiful! The staff are wonderful, very helpful and friendly. We visited 3 of the many restaurants on the resort and the food was excellent everywhere. This was perfect for a much needed week away. You can spend the whole week on the resort or go off-site for other activities. Would recommend you book with Vallarta Adventures. We rented a private boat from them for the day and my kids did the extreme adventure. They are a well established company that provides great customer service.